5 FREE AUDIT SPOTS IN OCTOBER

Free onboarding UX audit for B2B SaaS founders

Free onboarding UX audit for B2B SaaS founders

I review your product's onboarding, show you where users drop off, and give you a prioritized report of what to fix and where to start.

I review your product's onboarding, show you where users drop off, and give you a prioritized report of what to fix and where to start.

Book Your Free Audit

Book Your Free Audit

Free, no obligation. If the audit helps, I'd appreciate a short testimonial.

Free, no obligation. If the audit helps, I'd appreciate a short testimonial.

6+ years designing SaaS products at

What the audit helps you do

Find where users drop off

See the exact steps in signup and setup where new users get confused or quit

Find where users drop off

See the exact steps in signup and setup where new users get confused or quit

Find where users drop off

See the exact steps in signup and setup where new users get confused or quit

Understand why trials don't convert

Find the friction between first login and the moment a user sees value

Understand why trials don't convert

Find the friction between first login and the moment a user sees value

Understand why trials don't convert

Find the friction between first login and the moment a user sees value

Know what to fix first

Get a prioritized list that separates fixes you can ship this week from ones that need planning

Know what to fix first

Get a prioritized list that separates fixes you can ship this week from ones that need planning

Get an outside perspective

A fresh look at flows your team is too close to see clearly

Get an outside perspective

A fresh look at flows your team is too close to see clearly

Get an outside perspective

A fresh look at flows your team is too close to see clearly

Who this is for

Best for B2B SaaS products with a self-serve signup or free trial. Not a fit for products where nobody can log in without a sales demo.

How it works

Before the call

01

Tell me about your product

When you book the audit via Calendly, share your product link and your biggest onboarding concern.

02

I go through onboarding as a new user

I document points of friction and drop-off in a prioritized written report.

On our 30-minute call

03

I walk you through of what to fix

I'll walk you through what I found and suggest what to fix and where to start based on priority.

04

You decide what is next

Keep the report and that is it, or I scope a fixed-price sprint to design the fixes.

View Sample Audit Report

View Sample Audit Report

After the audit

If you want help with the fixes, I redesign the top issues from your audit: [scope, for example the signup flow and first-run experience]. Delivered in [1 to 2 weeks] as [Figma designs ready for your developers / an interactive prototype]. [Starting at $X / Fixed price quoted after the call], agreed before any work begins.

Why work with me

Proven activation results

Led a full onboarding redesign that moved activation from 20% to 27% and nearly doubled the paid plan upgrade rate, from 7.4% to 14%.

Proven activation results

Led a full onboarding redesign that moved activation from 20% to 27% and nearly doubled the paid plan upgrade rate, from 7.4% to 14%.

Proven activation results

Led a full onboarding redesign that moved activation from 20% to 27% and nearly doubled the paid plan upgrade rate, from 7.4% to 14%.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Deep B2B SaaS experience

6+ years of B2B SaaS product design experience, specializing in onboarding and activation.

Range across complexity

Experience across travel tech, ed tech, and construction tech, so I can adapt to different levels of product complexity.

Range across complexity

Experience across travel tech, ed tech, and construction tech, so I can adapt to different levels of product complexity.

Range across complexity

Experience across travel tech, ed tech, and construction tech, so I can adapt to different levels of product complexity.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Limited spots, real attention

I only take on a handful of free audits at a time, so the ones I do take get real attention, not a rushed once-over.

Range across complexity

Background across travel tech, ed tech, and construction tech, gives me range across different SaaS complexity levels

Testimonials

"Working with Luan was excellent! He has great product expertise, and his audit really helped me catch me things in my messaging, onboarding, and product that I was overlooking as a founder.

I would absolutely recommend Luan to other founders! As a founder, it is easy to miss things in your own product. Luan provides a great outside professional perspective, is knowledgable, and put in a tremendous amount of effort to understanding my product!"

"Working with Luan was excellent! He has great product expertise, and his audit really helped me catch me things in my messaging, onboarding, and product that I was overlooking as a founder.

I would absolutely recommend Luan to other founders! As a founder, it is easy to miss things in your own product. Luan provides a great outside professional perspective, is knowledgable, and put in a tremendous amount of effort to understanding my product!"

Shakir Nasim

Shakir Nasim

Founder @ Circle

Founder @ Circle

FAQs

Is this really free?

Yes. No payment and no contract. I ask for a short testimonial if the audit is useful to you, and you are under no obligation to work with me afterward.

What do you get out of this?

I am building my freelance practice, so in exchange for the audit I ask for a short testimonial if it helped. I also take on paid design work, but there is no obligation.

Who am I actually talking to?

Me, directly. I'm a solo freelance designer, not an agency, so you're working with the person who did the audit.

What do I need to prepare?

A link to your product and your biggest onboarding concern, entered when you book. If you want to show me something live, please be ready to log in during the call.

How much time does this take from me?

Just the 30-minute call. I do the audit work beforehand on my own time.

What if I want help implementing your recommendations?

I offer a fixed-price onboarding fix sprint. If it is relevant, we can scope it on the call. There is no obligation either way.

Ready to improve your user activation and conversion rate?

Ready to improve your user activation and conversion rate?

Book Your Free Audit

Book Your Free Audit

5 FREE SPOTS IN OCTOBER

5 FREE SPOTS IN OCTOBER

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